Financial counselor at the Information Center

Are you that enthusiastic volunteer with a social heart? And do you like to help people with financial problems with the help of the financial passport? Then we are looking for you! Tasks • You listen to problems of residents from the neighborhood in the field of finances and facilities; • You reassure the resident; • You provide information, tips and solutions for the problem with the help of the financial passport*; • You get to work on the request for help from the resident; • You help and support with administrative actions; • You refer to another organization if necessary and ensure a warm transfer Examples of requests for help • Financial questions regarding debts; • Apply for benefits; • Apply for allowances via the financial passport*; • Draw up a budget plan; • Make an overview of debts and refer to another organization • Do a facilities check with the financial passport* We ask • Willingness to follow a training course on the financial passport* • Customer-friendly and service-oriented attitude; • Interest in guiding residents with debt problems; • Affinity with vulnerable target groups; • Ability to listen; • Dealing with irritated residents; • Ability to use a computer; • Ability to work independently; • Application for a Certificate of Good Conduct (no costs involved) We offer • A great team with passionate colleagues; • Space for your own ideas and input; • Support and guidance from a professional; • A volunteer agreement; • Third-party liability and accident insurance during work Location: • Area: Feijenoord, Feijenoord district - Community centre: de Dam (Infoplein) When • Wednesday 9:00 – 12:00 *Financial passport: Is a handy app. With this app you can: - Quickly map out the financial situation of the resident; - Check which facilities (e.g. allowances or schemes that can be used) are available to the resident; - Request facilities for the resident Want to know more? Are you interested in this vacancy or would you like to know more about other volunteer opportunities at SOL? Please contact volunteer coordinator Lieke de Vlaam: email: [email address hidden], telephone: [phone number hidden]